Physical Products (Books):
- Returns: Physical books can be returned within [insert number of days] of receipt, provided they are in their original, unused condition. Customers must contact customer service for return instructions.
- Refunds: Once the returned item is received and inspected, a refund will be processed to the original payment method.
- Cancellations: Orders can be canceled within 24 hours of purchase. After this window, cancellation may not be possible if the item has already shipped.
Digital Products (E-Books):
- Refunds: Due to the nature of digital products, e-book purchases are non-refundable.
- Cancellations: Orders for digital products cannot be canceled once the download link has been provided.
VIP Membership:
- Membership Benefits: VIP members receive exclusive content, early access to products, and additional discounts.
- Cancellations: VIP membership can be canceled at any time, but no refunds will be issued for past months. To cancel, contact customer support.
- Refunds: VIP membership fees are non-refundable.
For further assistance, please contact customer support at [email protected] .